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Frequently Asked Questions

Quick answers about the Déluge Clip Umbrella, orders, and returns.

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01

What is the Déluge Clip Umbrella?

The Déluge Clip Umbrella is a clip-on umbrella designed for city life. It combines practical protection with convenient portability. A secure clip attachment keeps your umbrella on your backpack, shoulder bag, or tote so your hands stay free—ready for sudden downpours or planned outings.

02

How does the clip-on handle work?

Déluge was built around a simple idea: your umbrella clips right onto you. Our convenient carabiner handle clips to your bag and goes wherever life takes you—so you're not digging through your bag or leaving it behind. Just grab and go.

The clip can secure the umbrella to bags, straps, handles, etc. However, it is only designed to support the weight of the umbrella itself. Please avoid adding too much weight to the clip, as it might break.

03

What sizes and colors are available?

The Déluge Clip Umbrella comes in five colors: Topaz, Black, Lilac, Navy, and Cream. Each color is available in two sizes: Small (23") and Large (27"). Small is priced at $35.00 USD; Large is priced at $43.00 USD.

04

What is the difference between the Small and Large sizes?

The small size is perfect for one person. The large size can cover two people.

05

Does the umbrella open and close automatically?

Yes. The Déluge Clip Umbrella features automatic open and close.

06

Can I use it for sun as well as rain?

Yes. A built-in UV-blocking coating on the inside of the canopy helps reduce UV exposure, so you can use one umbrella rain or shine.

07

What materials is the umbrella made from?

Canopy fabric: 100% polyester
Canopy ribs: steel, carbon fiber, plastic
Telescoping shaft: steel
Handle: plastic

Carbon fiber canopy ribs add strength, durability, and wind resistance.

08

Do you offer free shipping?

Yes. We offer free shipping on orders over $50.

09

When will my order ship?

Orders ship in 1–2 business days. Taxes, discounts, and shipping are calculated at checkout.

10

What is your return policy?

We have a 30-day return policy. You have 30 days after receiving your item to request a return. To be eligible, your item must be in the same condition you received it—unworn or unused, with tags, and in its original packaging. You'll also need your receipt or proof of purchase.

To start a return, contact us at help@delugeumbrellas.com. If your return is accepted, we'll send you a return shipping label and instructions. Items sent back without first requesting a return will not be accepted.

Please inspect your order when it arrives and contact us immediately if the item is defective, damaged, or if you receive the wrong item.

Unfortunately, we cannot accept returns on sale items or gift cards. The fastest way to exchange is to return the item you have and, once the return is accepted, make a separate purchase for the new item.

If merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days for any reason, subject to the same condition requirements above.

11

How long do refunds take?

We will notify you once we've received and inspected your return. If approved, you'll be automatically refunded to your original payment method within 10 business days. It can take additional time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since we've approved your return, please contact us at help@delugeumbrellas.com.

12

Where do I send returns?

After your return is approved, we'll provide a return shipping label and instructions. Our return address is: 649 Morgan Ave, #4G8, Brooklyn, NY 11222.

13

Are there any current promotions?

From time to time we run sales on the site. Check the announcement bar at the top of the store for active offers.

14

How can I contact you?

Email us at help@delugeumbrellas.com for returns or any questions. You can also use the contact form on our Contact page.

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